Important Phone Numbers
9-1-1 Emergency Call System
Any emergency situation you cannot control warrants calling 9-1-1. Stay calm, and call 9-1-1. 9-1-1 call centres are staffed with trained 9-1-1 operators 24hours a day, 7 days a week.
Please note that 9-1-1 is not to be used for general inquiries, administrative calls, as a joke, or to test if the service works as they may take the 9-1-1 call-takers away from a true emergency caller.
Poison Control Centre (Regina Emergencies) - 1-800-667-4545
If you have a poisoning emergency contact the Poison Control Centre by telephone immediately. If the victim is unconscious, not breathing or having a seizure, call 911.
Social Services Child Protection Office - 787-3760 (After Hours Crisis: 569-2427)
The Ministry of Social Services provides child protection services. The Ministry is given the authority to do this by The Child and Family Services Act. First Nations Child and Family Services Agencies provide similar services to children and families living on-reserve. We all share the responsibility for making sure every child is safe and cared for. When parents cannot or will not care for, supervise, and protect their children, someone else may have to step in to make sure the child’s needs are being met.
Kids Help Phone - 1-800-668-6868
Kid Help Phone is Canada's only toll-free, 24-hour, bilingual and anonymous phone counselling, referral and Internet service for children and youth. Every day, professional counsellors provide immediate, caring support to young people in urban and rural communities across the country. The service is completely anonymous and confidential - Kids Help Phone does not trace calls, use call display, track IP addresses, and kids don't have to tell counsellors their name if they don't want to.
Mobile Crisis Services - (306) 757-0127
Regina Mobile Crisis Services provides 24-hour, 7 day a week comprehensive crisis response to assure city residents access to help regardless of the time of the day. Services include: child welfare services (4:30 pm - 8:00 am), emergency financial assistance services (4:30 pm - 8:00am) , mental health services, counselling services, substance abuse services, domestic violence services, problem gambling services, and miscellaneous services.
Child Abuse Line - 569-2724
Crisis Line - 525-5333
Gambling Help Line - 1-800-306-6789
HealthLine - 1-877-800-0002
HealthLine is a free, confidential 24-hour health advice telephone line, staffed by registered nurses. They can provide you with immediate, professional health advice or information, and direct you to the most appropriate source of care. HealthLine can help you decide whether you should treat your own symptoms, go to a clinic, wait to see your doctor, or go to a hospital.
If you have a medical emergency, call 9-1-1. HealthLine is not for emergency situations. HealthLine does not replace the advice of your physician, eliminate the need for regular check-ups, or provide a doctor's diagnosis.
HealthLine service is offered in English, with translation in a wide variety of other languages including French, Cree and Dene. TTY access is available at 1-888-425-4444 for those with hearing and speech difficulties. HealthLine is a Saskatchewan Government program, with service provided by Regina Qu'Appelle Health Region.
Poison and Drug Information Services (PADIS) - 1-866-454-1212
Provides poison information 24 hours a day, 7 days a week.
Saskatchewan Children's Advocate Office- 1-800-322-7221
The Saskatchewan Children's Advocate Office promotes the interests of, and act as a voice for, children and youth who have concerns about provincial government services. The Children's Advocate Office receives concerns regarding individual children or groups of children as well as concerns about services that children or youth receive, when it is believed that:
- A child’s or youth’s interests are not being considered
- A child’s or youth’s rights are being ignored
- A child’s or youth’s viewpoint is not being heard
- All relevant information about a child or youth may not have been considered when a decision was being made
The Children's Advocate Office is not a child protection service. If you believe a child is in need of protection you must contact your local social services or police service. Anyone call call the office, and all calls are anonymous.